Consumer Affairs

Watching out for Chicago consumers and their money with product news, spending trends, and recall updates.

The change doesn’t impact Prime members who pay $14.99 per month, or $139 a year, for free shipping and other perks.
For one day, all movies will be $4 at participating theaters in Chicago and elsewhere. Most theaters nationwide are taking part — more than 3,000, including the AMC and Regal chains.
Here’s what consumers need to know about the availability, cost, insurance coverage for the first daily oral contraceptive that won’t require a prescription.
There are ways to lower your monthly payments. From income-based repayment plans to an Illinois student loan ombudsman, here are some resources that can help.
Three large tax preparation firms sent highly personal and financial information on tens of millions of taxpayers to Facebook parent company Meta to help create targeted advertising.
It is one of the highest financial penalties in years against Bank of America, which has largely spent the last 15 years trying to clean up its reputation.
Prime Day, a two-day event, kicked off on Tuesday and runs through Wednesday. The Better Business Bureau reminded consumers to watch out for lookalike websites, too-good-to-be-true social media ads, unsolicited emails or calls.
Lucia Agajanian, 25, a freelance film producer, instead has relied on on the convenience of visiting a clinic for flu shots or going online for video visits. But she’s rethinking that.
With agreements in place on noneconomic issues and potentially large costs of a strike, the company and the union have incentives to get a deal done this month.
More than 687,000 Illinois residents filed valid claims that their photo appeared on Google Photos between May 1, 2015, and April 25, 2022, in violation of state privacy laws.
After years of speculation, Apple CEO Tim Cook hailed the arrival of its new headset that’s expected to cost in the $3,000 range.
The newly renovated location largely relies on digital kiosks that let shoppers order items while an employee pulls the merchandise from behind a counter.
Building a robust network of chargers to make EV ownership feasible, whether you live in a rural town or a big city like Chicago, is proving difficult.
The safety recall of Pelton Bikes Model PL01, which sold for about $1,400, is because of a potential hazard involving the seat post assembly.
The FTC — owed $37 million — is investigating whether Kevin Trudeau is hiding millions. His fan club raised $3 million from people who admire his teachings.
Those affected were low-income consumers eligible for free tax services — but paid TurboTax to file their IRS returns during the 2016, 2017 and 2018 tax years due to “predatory and deceptive marketing.”
The recall impacts Threshold-branded glass jar candles sold in multiple sizes and various scents such as frosted vanilla cupcake, pumpkin spice and rose petal & lotus.
$63 for a six-pack of Busch and $28.99 for a 26-ounce “memorabilia cup” of beer. Sticker shock anyone?
New federal rules governing the energy efficiency of lighting systems went into full effect Tuesday, effectively ending the sale and manufacture of bulbs that trace their origin to an 1880 Edison patent.
Electric vehicles have seen price cuts, but so far the trend has stayed within that small segment of the market, with other auto prices remaining high.
Figures from Schaumburg, Hanover, Barrington, New Trier and Norwood Park townships make clear homeowners are in for higher property taxes while many commercial landlords will take less of a hit.
Jacob Hicks Googled “plumber” and found a company that listed an address near his home. It turned out to be a fake. And he was left with a costly mess.
Southwest Sider Joaquin Becerril fell victim to a timeshare-related scam — one of many types of schemes that have grown more popular as people travel more post-COVID lockdown, according to a new Better Business Bureau report.
Parent company Meta has settled a data privacy lawsuit involving Cambridge Analytica for $750 million. Anyone who’s used Facebook in the past 16 years can file a claim.
Calling the IRS? As the Tuesday filing deadline approaches, hold times are way down this tax season.